DATA PRIVACY
Your Privacy is Our Priority
At VBTec, we are dedicated to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website or services. By using our services, you consent to the practices described in this policy.
Information We Collect
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Personal Information: We may collect personal information such as your name, email address, shipping address, billing information, and contact details when you make a purchase or create an account on our website.
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Payment Information: To process your orders, we collect payment information, which may include credit card numbers, billing addresses, and other payment-related details. Please note that we use industry-standard encryption technology to protect your payment information.
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Order History: We maintain records of your order history, including products you've purchased, order dates, and transaction details.
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Communication: We may collect information related to your interactions with our customer support team, including emails, chat logs, and customer service inquiries.
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Website Usage: When you visit our website, we collect data related to your browsing behavior, device information, IP address, and cookies to improve your browsing experience and provide personalized recommendations.
How We Use Your Information
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Order Processing: We use your personal information to process your orders, complete transactions, and deliver products to your specified address.
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Communication: We may use your contact information to send order updates, shipping notifications, and respond to your inquiries or requests.
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Marketing: With your consent, we may send you promotional offers, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time.
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Website Improvement: We analyze website usage data to enhance our website's functionality, user experience, and tailor our content to your preferences.
Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers for specific purposes, such as shipping, payment processing, and customer support. These entities are contractually obligated to protect your data and may only use it for the specified purposes.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your payment information is encrypted using Secure Socket Layer (SSL) technology.
Cookies
We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct inaccuracies in your personal information.
- Request the deletion of your personal information, subject to legal requirements.
- Object to the processing of your personal information for marketing purposes.
- Request the transfer of your personal information to another party, where feasible.
Changes to this Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website, along with the effective date.
Contact Us
If you have questions, concerns, or requests related to your personal information or this Privacy Policy, please contact our Data Protection Officer at support@vbtec.com.
Thank you for choosing VBTec. We value your trust and are committed to protecting your privacy throughout your shopping experience with us.
VB USA LLC